Dept Home Page > Office Of Informatics > Antivirus Software Updating

Updating Your Antivirus Software

Is It McAfee Viruscan or Norton Antivirus?

Your computer is using the McAfee Antivirus program if:

1. You find a directory called "McAfee," "VirusScan" or "Network Associates" in your Start Menu's Programs directory; OR
2. You find an icon containing a "V" inside a small shield in your computer's system tray. (The system tray is an area located in the lower right hand corner of your Windows main screen; see Fig 01 below.)
3. If you find that you have McAfee Antivirus loaded, click here to continue.

Fig 01. McAfee VirusScan/Antivirus System Tray icon.

Your computer is using the Norton Antivirus program if:

1. There is a Norton Antvirus icon located on your desktop (see Fig 02); OR
2. You find a system tray icon similar to the one shown in Fig 03 below.
3. If you find that you have Norton Antivirus loaded, click here to continue.

Fig 02. Norton Antivirus Desktop Icon.

Fig 03. Norton Antivirus System Tray icon.

If your computer does not appear to use either the Norton or McAfee antivirus programs (or older versions of either program), click here.

Updating McAfee Antivirus Software

1. Double click on the McAfee Scheduler icon (as shown in Fig 01 above) OR click on Start Menu > Programs/All Programs > Network Associates > VirusScan Console. This will activate the McAfee VirusScan Console.
2. Select the AutoUpdate option from the Console main menu. (See Fig 04 below).

Fig 04. Selecting the AUTOUPDATE option in McAfee VirusScan Console.

3. Let the program run ( it should only take 1-3 minutes). (See Fig 05 below).

Fig 05. Running the AUTOUPDATE option in McAfee VirusScan Console.

4. Once the program is finished, it should conclude with a status box. (See Fig 06 below). The box message should either state that your .DAT files are already up to date (as seen in Fig 06), or the message will say that your .DAT has been updated successfully.

Fig 06. AUTOUPDATE completed in McAfee VirusScan Console.

5. Click OK (as shown in Fig 06 above) to exit AutoUpdate, then close the VirusScan Console program box.

Updating Norton Antivirus Software

1. Double click on the Norton Antivirus program icon located either on your desktop OR in your system tray (as shown in Figs 02 and 03 above). This will activate the Norton Antivirus program.
2. Press the LiveUpdate button located in the upper left hand corner of the main menu (see Fig 07 below).

Fig 07. Norton Antivirus Console screen. Press LIVEUPDATE button to continue.

3. When presented with the Welcome To LiveUpdate screen, press the NEXT key (see Fig 08 below).

Fig 08. Welcome To LiveUpdate Screen. Press NEXT.

4. Allow LiveUpdate to check with the Norton website for the latest virus definition updates (see Fig 09 below).

Fig 09. LiveUpdate Screen checks for virus definition updates.

LiveUpdate will then inform you whether there are any updates to the Norton Antivirus software. If there are none, click FINISH and exit the Norton Antivirus Program. Otherwise, click NEXT (see Fig 10 below; if there are other items displayed besides "Norton AntiVirus Virus Definitions" as shown in Fig 10, leave them checked and proceed anyway.)

Fig 10. LiveUpdate finds new virus definitions for your computer. Press NEXT.

Allow LiveUpdate to proceed with its update of your antivirus software (see Fig 11 below).

Fig 11. LiveUpdate installs updates to your Norton Antivirus program.

Once LiveUpdate completes, click FINISH and exit the Norton Antivirus Program (see Fig 12 below).

Fig 12. LiveUpdate completes its updates. Click FINISH to exit, then close the Norton Antivirus console screen.

Other Antivirus Software

If your computer does NOT use either Norton or McAfee antivirus software, or your version of the software appears to be outdated compared to the versions illustrated on this page:

If you are a Department Faculty or Staff member using a computer owned or leased by the University, contact the Office of Informatics for further assistance.

If you are a Student, contact Medical School Computer Support for help.